by Mark O'Brien | Jan 14, 2015
Though I manage brands for a living, I’m not objective enough to position and manage my own brand. I’m too close to it. Every brand owner has the same myopic inability. But many of them resist objectivity. And when presented with the new, the push is on to...
by Mark O'Brien | Jan 9, 2015
If you do a Google search for dreaded words in business, you’ll get millions of hits. That’s a lot of dread. And it’s a reminder that dread is contextual. Edward G. Brown thinks the most dreaded words in business are Got a minute? Shell Haffner...
by Mark O'Brien | Jan 1, 2015
I’m not big on New Year’s resolutions. They’re as effective as a Band-Aid to the ski-jump guy: They won’t fix anything, nor will they have meaningful or lasting effects. Nevertheless, my New Year’s resolution is to propose some...
by Mark O'Brien | Dec 26, 2014
In 2004, the priest who presided over the high-school graduation of my son, Quinn, said this, acknowledging the myriad difficulties of the age in which the accidents of our births find us in existence: “We are blessed with challenges.” My first reaction...
by Mark O'Brien | Dec 22, 2014
For man, unlike any other thing organic or inorganic in the universe, grows beyond his work, walks up the stairs of his concepts, emerges ahead of his accomplishments. (John Steinbeck, The Grapes of Wrath) Like so many other inexplicable occurrences in my life, I...
