People First

People First

We tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization. (Charlton Ogburn, 1911-1998) I once helped a company establish its brand in a new...
Experience Marketing

Experience Marketing

Here it comes, kids. I’d just about gotten my stomach settled after the nausea-inducing wave of inbound marketing, marketing automation, and ad tech … then the next wave hit. That wave, of course, is experience marketing. That’s right. Since feeling...
The Advertising Hokey Pokey

The Advertising Hokey Pokey

I hope I don’t disillusion, disappoint, or disaffect anyone. But this needs to be stated overtly: Advertising is not a dance. That’s not to say every business needs to advertise. There are many businesses with strategic, managed growth plans that can do...
The Naked Truth

The Naked Truth

ZEPHYR COVE, Nev. — A 53-year-old man was arrested on suspicion of being naked near a high school on Lake Tahoe’s east shore … after three Whittell High School students reported spotting him tied to a rock and lying face down behind the school. When the students...
Research: A Eulogy

Research: A Eulogy

Dearly Beloved, We are gathered here on this solemn occasion to mark the untimely and unfortunate passing of something long held in the highest esteem by those who conducted it and by those who benefitted from it, be they in the hallowed halls of academia or in the...