The Exclamation Point!

The Exclamation Point!

Especially in business communication, here’s a rule of thumb: Don’t let punctuation define you or your brand. Use an exclamation point if you want!

Living My Best Mid-Life

Living My Best Mid-Life

This past Monday, the Ides of October, I made it around the sun for the thirty-fourth time. I’ve always thought I’d be worried or bothered by the aging process, but it’s had the opposite effect on me.

Reading Email … Part Two

Reading Email … Part Two

I like to look at email as an extension of myself. I work from home. Email is vital in my daily communications. It’s one way that I can represent myself, my company, and our brand.

The Labor of Emotion

The Labor of Emotion

Emotional labor is an unavoidable human experience. And it’s not something that can be evenly balanced or evenly compensated for between different people and jobs.