The Singing Client

The Singing Client

I happened to hear a Johnny Winter favorite — “Love Song to Me” — from John Dawson Winter III over the weekend. It reminded me of a conversation I had with a client the week before and inspired me to write this verse: To some degree, I disagree; Although,...
Too Big to Scale

Too Big to Scale

A gentleman who refers to Australia quite a bit — and spells as if he’s from there (behaviour) — has jumped on the bandwagon, the players aboard which are playing a dirge for advertising. He wrote a piece called, “Don’t Be Advertising!” And he...
Layaway Tuesday

Layaway Tuesday

As every consummate consumer knows, the Friday after Thanksgiving is known as Black Friday. The term is a marketing and public-relations abbreviation of the full name — Black-Eye Friday — which comes from all the shiners given and received in the shameless,...
Get Your DUCKs in a Row

Get Your DUCKs in a Row

I’m noticing what seems to be a proliferation of a phenomenon called use cases. These seem to constitute vignettes or scenarios in which sellers of products or services illustrate various applications of said products or services — having already elucidated the...
The Persona of My Business Technology Agenda

The Persona of My Business Technology Agenda

I love dots. And I obsess about connecting them. That’s why I wonder when people obsess about other things, like this — “Leading CMOs Will Excel at Customer Obsession in 2016” — without connecting them to other things, like this: “5 Questions...
Take That, Starbucks!

Take That, Starbucks!

There are some things for which modesty and humility just don’t allow me to wish. But my inherent propriety notwithstanding, it appears I may actually achieve the status of Certified Home Brewer (CHB). I hadn’t dared hope. “And how, precisely, will...