by Mark O'Brien | Mar 30, 2015
Here it comes, kids. I’d just about gotten my stomach settled after the nausea-inducing wave of inbound marketing, marketing automation, and ad tech … then the next wave hit. That wave, of course, is experience marketing. That’s right. Since feeling...
by Mark O'Brien | Mar 27, 2015
I hope I don’t disillusion, disappoint, or disaffect anyone. But this needs to be stated overtly: Advertising is not a dance. That’s not to say every business needs to advertise. There are many businesses with strategic, managed growth plans that can do...
by Mark O'Brien | Mar 20, 2015
Brands, like websites, are most effective when they’re not allowed to be static. Brands — and their graphic marks, in particular — shouldn’t be as dynamic as websites, of course; that is, unlike the constantly evolving content of websites, graphic marks...
by Mark O'Brien | Mar 10, 2015
Two things have me thinking about interpretation. The first is the set of responses I continue to get to Martin the Marlin, about which I wrote here. The second is the experience we recently had selecting an image for an email marketing piece. Let’s start with...
by Mark O'Brien | Mar 9, 2015
The Dumbing of America preceded television programs like Jerry Springer, Oprah, The View, Real Housewives, and every other broadcast and popular-culture offering that indicates the decline of Western Civilization and reduces the public discourse to the level of...
by Mark O'Brien | Mar 2, 2015
As of this writing, there are 12 groups on LinkedIn dedicated to social media in insurance. Those groups have 41,837 members. Yet a client who sells software to insurance companies told me she wasn’t devoting resources to a Facebook page because it wasn’t worth...
