The Devilish Details of Inbound Marketing

The Devilish Details of Inbound Marketing

There are many reasons to be skeptical of the claims made by inbound marketing (or marketing automation — the terms are virtually synonymous). Here’s one. Here’s another. And here’s a third: Inbound marketing seems to be adopted by B2B companies that...
The Business Lessons of Literature

The Business Lessons of Literature

For man, unlike any other thing organic or inorganic in the universe, grows beyond his work, walks up the stairs of his concepts, emerges ahead of his accomplishments. (John Steinbeck, The Grapes of Wrath) Like so many other inexplicable occurrences in my life, I...
Exchanging Ideas on Brand

Exchanging Ideas on Brand

I recently engaged in a discussion about branding on LinkedIn with a gentleman, Joseph Benson, who proved to be as patient as he is knowledgeable. I offer our exchange here, edited only for brevity and clarity, with Joseph’s permission. Joseph is indicated by...
Don’t Plan It. Create It.

Don’t Plan It. Create It.

I have a troubled relationship with planning. I see it as teetering on a scale between dubious advisability and abject futility. Nevertheless, I do recognize the need for it, even if the plan is nothing more than a map on which to plot course corrections. Nothing...
Thought Leadership Thoughts

Thought Leadership Thoughts

Thinking is hard work, which is why so few people do it. (Henry Ford) I saw a profile on LinkedIn the other day describing the person who posted it as a thought and people leader. I’m certain the gentleman who posted it is many things, most of which are likely...
Be Bold

Be Bold

Perhaps the only thing more difficult for a company to derive than its elevator pitch is a list — even a short list — of its principal differentiators. In October of this year, The Chautauqua Center for Meaningful Distinction surveyed 647 of the companies in the...