Gonzo But Not Forgotten

Gonzo But Not Forgotten

Hunter Thompson died by his own hand nine years ago today. I found out at about 10:00 the next morning. Despite my brute incomprehension of what I was reading, it struck me as a rather Thompsonesque moment: It was snowing — bleak, cold. I’d gone to my...
Do-It-Yourself Marketing

Do-It-Yourself Marketing

I have four dental crowns cemented into my noggin. I’m completely familiar with every step of the procedure for getting them in there: the prepping of the tooth; the creation and application of the temporary crown; the molding of the permanent one; and the implanting...
But We Had a Plan!

But We Had a Plan!

When my younger son, Quinn, played basketball at Salve Regina University, I noticed something: When things went badly during a game, the coach would call a time-out and summon the team to the sideline. As the players assembled, he’d pull an index card out of the...
The Common Sense of Affordable Value

The Common Sense of Affordable Value

If you publish an article like this, complicating otherwise simple, intuitive logic, you should expect some push-back. Here it is: The article’s subtitle is “All Value is Subjective”. Of course it is. If it weren’t, no one would pay for The War...
Dear Client

Dear Client

Human psychology doesn’t play nice with the relationships between price, cost, and value. To illustrate the point, I offer this letter to a hypothetical client, a company with no brand recognition in its target market. The company is reluctant to commit to an...