Technically Speaking

Technically Speaking

Here are Immutable Communication Rules 1 through 3: We are not the target audience. We are not the target audience. We are not the target audience. Here are Immutable Communication Rules 4 through 6: If technical people could communicate with non-technical people, God...
The Cult of Personality

The Cult of Personality

Cults of personality are defined as arising from the use of mass media to create idealized images. But that definition is incomplete because it neglects our agency in the process of idealization; that is, without our consumption of mass media — and without our...
Cool Stuff

Cool Stuff

We recently conducted a survey of 1,500 companies from the Fortune 1000 to determine what those companies would like their new websites to feature if they could have new websites just by snapping their fingers. These are the top five responses: Cool stuff More stuff...

Are You Talkin’ to Me?

Contributing editor, John Brandon, recently published a piece in Inc. called, “8 Expressions Really Good Communicators Always Use”. If nothing else, it proves the old adage that one man’s compliment is another man’s insult. You can read the...

Tell the Truth

“All you have to do is write one true sentence. Write the truest sentence that you know.” (Ernest Hemingway, A Moveable Feast) When I first began presenting my book, Martin the Marlin, to large groups of children, I’d find myself getting anxious. Oddly enough, I...