by JoAnna Bennett | Nov 29, 2018
The internet puts the world at our fingertips. Not only are we able to connect with the world via the internet, but the world can access us.
by Mark O'Brien | Nov 26, 2018
empathy (noun) the psychological identification with or vicarious experiencing of the feelings, thoughts, or attitudes of another the imaginative ascribing to an object, as a natural object or work of art, feelings or attitudes present in oneself sympathy (noun)...
by Mark O'Brien | Nov 19, 2018
Regular readers of my ravings know it’s the rare occasion, indeed, on which I agree with Harvard Business Review (HBR). But, as Grandpa O’Brien loved to say, “It’s the exception that proves the rule.” Case in point: I found myself in...
by JoAnna Bennett | Nov 15, 2018
Language is powerful, and it has the ability to influence the way people think.
by Mark O'Brien | Nov 12, 2018
In a post I wrote recently, a publication I cited mentioned the loyalty era. That got me thinking about how, when, and why we decided everything now has to be referred to as an era. It also made me wonder (1) what might have to transpire and (2) how much time might...