by Mark O'Brien | Nov 18, 2015
Even though many of our clients provide software and services to the insurance industry, it’s hard to know, sometimes, where the insurance industry stands on technology. It seems as if we go from one extreme to the other: There are posts about research reports touting...
by Mark O'Brien | Nov 16, 2015
If you read my ramblings with any regularity, you know I don’t believe in accidents: Everything that’s supposed to happen does happen. Everything that’s supposed to happen happens in its own time. And everything that happens happens for a reason....
by Mark O'Brien | Nov 13, 2015
I have to admit I’m not one to keep up with all of the statutes that govern my particular state, which happens to be Connecticut. Given the possibility that one can find himself in violation of said statutes — however unwittingly, innocuously, or innocently — it...
by Mark O'Brien | Nov 4, 2015
I don’t know Steven J. Thompson. But I admire the man. All I know of him, so far, is that he published this post: “Leadership without Arson”. But because of that post, I know and admire these things about Mr. Thompson: He’s a realist. He...
by Mark O'Brien | Nov 2, 2015
I love dots. And I obsess about connecting them. That’s why I wonder when people obsess about other things, like this — “Leading CMOs Will Excel at Customer Obsession in 2016” — without connecting them to other things, like this: “5 Questions...
by Mark O'Brien | Oct 30, 2015
One of the more superficial revelations of my recent trip to New York was that I’d never taken a selfie. This realization was driven home by the fact that I saw people who’d come from all over the world seemingly for the sole purpose of taking pictures of...
