by Mark O'Brien | Feb 20, 2017
The story you are about to read is true. Names, links, and actual terminology have been withheld to protect the innocent and the unwitting from skulduggery and knavery — and to shield the duplicitous and the unscrupulous from the slings and arrows of righteous...
by Mark O'Brien | Jan 31, 2017
A gentleman named Venky Ramachandran (“I design context for the Future of Work”) wrote a LinkedIn post recently that made it easy enough to imagine he’ll soon be designing the context for his the Future of his own Work, since he had the courage (or...
by Mark O'Brien | Nov 29, 2016
We’re not losing our ability to connect dots, kids. We’re giving it away. That reality was driven home by three things that came to my attention recently. Two of them were articles. The third was a website. Here they are, in order: 6 Cognitive Biases That...
by Mark O'Brien | Nov 30, 2015
I read a post the other day by a British chap who wrote that, when he arrived at his office at 7:30 one morning, the only sound he could hear was the background hum of technology. I immediately wondered: How did he know it wasn’t tinnitus? If you clicked on the...
by Mark O'Brien | Nov 20, 2015
There’s an old expression in the graphic arts that says this: If you’re not creating an effective presentation of a message, it’s not design. It’s art. So it is with content: If you’re not creating an effectively persuasive message for an...
by Mark O'Brien | Nov 18, 2015
Even though many of our clients provide software and services to the insurance industry, it’s hard to know, sometimes, where the insurance industry stands on technology. It seems as if we go from one extreme to the other: There are posts about research reports touting...
