by Mark O'Brien | May 27, 2015
Okay. We live in a world of specialization. I got that. But who’d have imagined we’d require specialized means of cleaning microfibers? If you even have to ask that question, it’s the rough equivalent of wanting to know how much it costs to maintain...
by Mark O'Brien | May 26, 2015
We’ve expressed our concern for the brain trust at HBR in previous posts. That concern is in no way ameliorated by a missive that floated through our consciousness last week. In a tract of some 1,016 words — “Let’s Stop Arguing About Whether...
by Mark O'Brien | May 22, 2015
One of my favorite recreational activities is to surf the web for mission statements. (I lead a very sheltered existence.) I find mission statements to be some of the most stunning examples of inexplicable gibberish imaginable. And I love to try to put myself in the...
by Mark O'Brien | May 21, 2015
I had a meeting with a prospect last week. He was eager to brand and launch his start-up. And he was excited for the opportunity to discuss its positioning and promotion. He was so enthusiastic when we spoke on the phone that I was as fired up as he was on my way to...
by Mark O'Brien | May 20, 2015
Here’s a partial list of the things most companies say they want on the pages of their websites: Sizzle. Fashion Shows. Popularity contests. Pizzazz. Things that make the boss happy. The kitchen sink and all the attendant plumbing. Cool stuff. And here’s...
by Mark O'Brien | May 19, 2015
Let’s presume you give your sales people some rudimentary orientation. Let’s presume that, in lieu of formal sales training, you give them some fundamental introduction to your company, what it does, and (most important) why it does what it does. And...
