by Mark O'Brien | Mar 17, 2015
According to this article in Inc., “9 Things You Should Never Ask Employees To Do”, two things are absolute no-nos: Ask employees to evaluate themselves. Ask employees to evaluate their peers. When you’re as bureaucracy-averse as I am, advice like...
by Mark O'Brien | Mar 16, 2015
I frequently receive unsolicited spam. But I repeat myself. Among the most frequent spammers is something calling itself the Reverse Logistics Association (RLA). Until I went on its website to find out what it was and what it did, my only recourse was to guess at what...
by Mark O'Brien | Mar 12, 2015
Empiricism is a dying art. We’ve lost faith in our senses, in the evidence — any evidence — before us. We’ve lost the conviction that what looks like a duck, walks like a duck, and quacks like a duck must be a duck. We’ve jettisoned the...
by Mark O'Brien | Mar 11, 2015
A friend, who knows I’m a registered Glutton for Punishment, recently dredged up two articles from two years ago (hoard much?) and sent them to me with the spartan query: “Dude, did you ever see these?” Both bore relevance to the insurance industry....
by Mark O'Brien | Mar 10, 2015
Two things have me thinking about interpretation. The first is the set of responses I continue to get to Martin the Marlin, about which I wrote here. The second is the experience we recently had selecting an image for an email marketing piece. Let’s start with...
