Follow the Money

Follow the Money

It was a dark and stormy night. I was sitting in my office at the corner of Bleak and Bleaker when the phone rang. I’m no clairvoyant. But I knew something was wrong before I even answered. Maybe it was my female intuition. “O’Brien?” “Yeah.” “It’s Millwood...
Don’t Plan It. Create It.

Don’t Plan It. Create It.

I have a troubled relationship with planning. I see it as teetering on a scale between dubious advisability and abject futility. Nevertheless, I do recognize the need for it, even if the plan is nothing more than a map on which to plot course corrections. Nothing...
Thought Leadership Thoughts

Thought Leadership Thoughts

Thinking is hard work, which is why so few people do it. (Henry Ford) I saw a profile on LinkedIn the other day describing the person who posted it as a thought and people leader. I’m certain the gentleman who posted it is many things, most of which are likely...
It’s Not What You Think

It’s Not What You Think

Don’t be hasty. We know what it looks like. We do. Really. It looks like we’re on the couch, huh? If we were you, we’d think so, too. We would. But we know you’ve told us a million times to stay off the couch. So, why would you think we’d...
Can We Talk?

Can We Talk?

I recently listened as an experienced salesman, employed by a software and professional-services company, bemoaned the fact that his prospects don’t seem to answer the phone anymore. He wondered if the phone had outlived its usefulness, if Alexander Graham Bell...