You’re Not Writing For Yourself

You’re Not Writing For Yourself

There’s an old expression in the graphic arts that says this: If you’re not creating an effective presentation of a message, it’s not design. It’s art. So it is with content: If you’re not creating an effectively persuasive message for an...
Technology Emerges When It Can

Technology Emerges When It Can

Even though many of our clients provide software and services to the insurance industry, it’s hard to know, sometimes, where the insurance industry stands on technology. It seems as if we go from one extreme to the other: There are posts about research reports touting...
It’s My Own Fault

It’s My Own Fault

It makes me uncomfortable to realize how many opportunities I miss to blame myself for things. I was reminded of that particular failing, yet again, when I read this article in Fast Company: “The Psychology Behind Why People Steal Their Coworkers’...
Contagious Human Characters

Contagious Human Characters

Forbes has introduced something called BrandVoice, which it describes thusly: Forbes BrandVoice allows marketers to connect directly with the Forbes audience by enabling them to create content – and participate in the conversation – on the Forbes digital publishing...
Splitting Hairs

Splitting Hairs

I got an email this morning that made my hair stand on end. The subject line was “Regrow Natural Hair”. I don’t know why, but that simply never occurred to me. Every time I’ve regrown hair, it’s been synthetic. And I’ve fallen into...
Web Advertising: DOA

Web Advertising: DOA

In the two weeks since this post was published — “It’s the End of the Line for the Ad-Supported Web” — the crying has been conspicuous by its absence. Who could have been surprised, let alone despondent? We, in fact, did this to ourselves....