Whither the CMO?

Whither the CMO?

On LinkedIn alone there are so many apparent obituaries being written for the CMO, I pulled my black suit out of mothballs for the funeral. But when it occurred to me that none of the pieces I’d been reading had given a cause of death, I decided to do a little...
What Price Respect?

What Price Respect?

As he got older, Grandpa O’Brien was increasingly bemused by things he couldn’t understand. Whether those things were familial, commercial, cultural, or political, they’d elicit the same reaction: a wry smile, a shake of the head both mystified and...
Higher and Hierarchy

Higher and Hierarchy

Here are five perennially perplexing questions, as intriguing as they are troubling and, as yet, unanswered: Why do so many organizations create the position, VP of Sales and Marketing? Why is the VP of Sales and Marketing typically a sales person? Is the chief...
But That’s the Way We’ve Always Done It

But That’s the Way We’ve Always Done It

SASS (self-absorbed self-satisfaction), is a philosophy, not to be confused with its homonymic variant: SaaS (software as a service). SASS is the twin sibling of stubbornness and the bane of creative productivity. It can be stated in one simple sentence: “We do...
Let’s Put the “Ex” in Expert*

Let’s Put the “Ex” in Expert*

Someone once told me an expert is anyone paid to travel more than 50 miles to tell someone else what to do. Thanks to the blogosphere, the opinionsphere, and the ponitifisphere, the definition of expert has morphed a bit. An expert now is someone self-evidently...
Do-It-Yourself Marketing

Do-It-Yourself Marketing

I have four dental crowns cemented into my noggin. I’m completely familiar with every step of the procedure for getting them in there: the prepping of the tooth; the creation and application of the temporary crown; the molding of the permanent one; and the implanting...