by Mark O'Brien | Jan 29, 2015
At any time, in any medium, we can find any number of articles, reports, opinion pieces, and more decrying a lack of leadership in everything from politics to industry. Au contraire. We don’t suffer from a lack of leadership: We suffer from an inability or an...
by Mark O'Brien | Jan 27, 2015
When our clients tell us about their products or services, we invariably ask two questions: (1) Is there a market for it? (2) If we hand you a check right now, can we buy it? The latter is to prevent putting carts before horses. The former is to prevent the...
by Mark O'Brien | Jan 23, 2015
At a large corporation for which I once worked, my boss’s boss told one of my internal clients (I love that phrase) — a gentleman who disagreed with my counsel on a matter of communication and went over my head to report his pique — to ignore me because,...
by Mark O'Brien | Jan 22, 2015
In the summer of 1964, my parents rented a small, red cottage on Cherry Street at Chapman Beach in Westbrook, Connecticut. Headed east along the shoreline, the next beach is Chalker Beach. The one after that is Indian Town. That matters because that same summer, my...
by Mark O'Brien | Jan 19, 2015
Someone once told me an expert is anyone paid to travel more than 50 miles to tell someone else what to do. Thanks to the blogosphere, the opinionsphere, and the ponitifisphere, the definition of expert has morphed a bit. An expert now is someone self-evidently...
by Mark O'Brien | Jan 15, 2015
I’ve been carrying these on a laminated card in my wallet for as long as I can remember. They need to be shared: People are illogical, unreasonable, and self-centered. Love them anyway. If you do good, people will accuse you of selfish, ulterior motives. Do good...
