Trust Everybody, But Cut the Cards*

Trust Everybody, But Cut the Cards*

A gentleman named Venky Ramachandran (“I design context for the Future of Work”) wrote a LinkedIn post recently that made it easy enough to imagine he’ll soon be designing the context for his the Future of his own Work, since he had the courage (or...
An Evening of Hartford History

An Evening of Hartford History

During a recent visit to the Infinity Music Hall & Bistro in Hartford, Connecticut, to see and hear Marc Cohn perform, I ran into a friend, who happens to be an architect. That led to a later discussion with Anne Bjorkland* about the depressed market for...
Technology Emerges When It Can

Technology Emerges When It Can

Even though many of our clients provide software and services to the insurance industry, it’s hard to know, sometimes, where the insurance industry stands on technology. It seems as if we go from one extreme to the other: There are posts about research reports touting...
Big Data: Cynicism vs. Reality

Big Data: Cynicism vs. Reality

At the rate at which Goliaths seem to be taking hits, I’m starting to wonder if David may have invested in a machine-gun version of his trusty slingshot. First it was inbound marketing. Then it was performance appraisals. Now it’s Big Data. The most recent...
Who Cares For Our Health Care?

Who Cares For Our Health Care?

After I wrote about Big Brother in less than glowing terms the other day, I found a post called, “The health plan of the future is easy to see”. The post is one in a series published by Deloitte. Notice it doesn’t say, “The health insurance...
Go Ahead, Back Up

Go Ahead, Back Up

Since I don’t believe in accidents, I wasn’t surprised when a recent spate of vendor acquisitions in the insurance industry coincided with my finding a related, 10-year-old article while rummaging through the bowels of The Chautauqua Center for Synchronous...