Self-Help Insurance

Self-Help Insurance

On the day I searched Amazon for books on work/life balance, there were 1,702 results returned. I’ll bet if I’d conducted the same search the next day, there would have been more. That made me wonder: If all of the employees who read these books practice...
After the Revolution

After the Revolution

More than 13 years ago, I wrote this piece for Tech Decisions magazine (now Property Casualty 360). I found it while searching the Web for something else entirely, was surprised to find it still out there, to find it still relevant, and to find its relevance still...
Beautiful Dreamer

Beautiful Dreamer

A friend, who knows I’m a registered Glutton for Punishment, recently dredged up two articles from two years ago (hoard much?) and sent them to me with the spartan query: “Dude, did you ever see these?” Both bore relevance to the insurance industry....
Facing Up to Facebook

Facing Up to Facebook

As of this writing, there are 12 groups on LinkedIn dedicated to social media in insurance. Those groups have 41,837 members. Yet a client who sells software to insurance companies told me she wasn’t devoting resources to a Facebook page because it wasn’t worth...
Cover Your Tailgate

Cover Your Tailgate

On September 3, the National Insurance Crime Bureau (NICB) released a new report showing tailgate thefts increased 31 percent — 831 in 2012 to 1,090 in 2013 — based on claims data submitted by insurance companies between January 1, 2012, and December 31, 2013. The...