by Mark O'Brien | Dec 3, 2015
The story you’re about to read is true. The names have been changed to protect the guilty. In my entire working life, only one attempt has been made to stiff me for an invoice. It was the mid-1990s. Having been cut loose from The Travelers Managed Care and...
by Mark O'Brien | Sep 21, 2015
A post in The Cauldron, published by Sports Illustrated, is one of the most affecting things I’ve read on brand, marketing, culture, and their inextricable relationships in a long while. “The NFL remains addictive in America, but it’s losing ground...
by Mark O'Brien | Sep 10, 2015
Sometimes LinkedIn posts are as valuable for what they don’t say as they are for what they do say. Case in point: Jeffrey Strickland, Ph.D., CMSP (which stands for County Medical Services Program, California Motorcyclist Safety Program, Custom Medical Stock...
by Mark O'Brien | Sep 2, 2015
It’s official, kids: Big Data is around the bend, out of control, and off the charts. To prove the point, Harvard Business Review published an article called, “Data-Driven Management Can Also Be Compassionate”. Featuring a photograph of...
by Mark O'Brien | Aug 31, 2015
We need to resurrect insult, kids. I don’t mean we should insult each other any more than we already do. I mean it’s time to be more cognizant of being insulted when we are. Exhibit A: “A Contrarian View on Innovation in Advertising & PR”:...
by Mark O'Brien | Aug 21, 2015
Kevin Donnellon, president of Macali Communications, published a list of seven tips for managing prospective public-relations disasters under this headline: “Preparing For Your Jared Fogle or Spokesperson Crisis”. Mr. Donnellon’s syntactical and...
