But That’s the Way We’ve Always Done It

But That’s the Way We’ve Always Done It

SASS (self-absorbed self-satisfaction), is a philosophy, not to be confused with its homonymic variant: SaaS (software as a service). SASS is the twin sibling of stubbornness and the bane of creative productivity. It can be stated in one simple sentence: “We do...
Today’s Pop Quiz

Today’s Pop Quiz

Guess which one of these two thinks he’s the big guy: A. Tar (on the left) B. Crush (on the right) C. None of the above D. All of the above The winner will have to fight these two for a box of Milk Bones.
Do-It-Yourself Marketing

Do-It-Yourself Marketing

I have four dental crowns cemented into my noggin. I’m completely familiar with every step of the procedure for getting them in there: the prepping of the tooth; the creation and application of the temporary crown; the molding of the permanent one; and the implanting...
The Ten Commandments of Leadership

The Ten Commandments of Leadership

I’ve been carrying these on a laminated card in my wallet for as long as I can remember. They need to be shared: People are illogical, unreasonable, and self-centered. Love them anyway. If you do good, people will accuse you of selfish, ulterior motives. Do good...
But We Had a Plan!

But We Had a Plan!

When my younger son, Quinn, played basketball at Salve Regina University, I noticed something: When things went badly during a game, the coach would call a time-out and summon the team to the sideline. As the players assembled, he’d pull an index card out of the...