A Red Heron

A Red Heron

I know of only one person like Norm Crosby. That would be Norm Crosby, who’s also the only person I know who could make a career out of malaprops. The rest of us typically have to make careers out of avoiding them. In fact, Christina Desmarais recently wrote an...
Get Your PII Under GRC PDQ

Get Your PII Under GRC PDQ

Don’t look now, kids, but we have two more abbreviations to worry about: PII (personally identifiable information) and GRC (governance, risk management, and compliance). I don’t mean to suggest we should be worried about what they denote. Rather, I mean...
The Gatsby Syndrome

The Gatsby Syndrome

I’ve identified a new psychological phenomenon. I’ve called it The Gatsby Syndrome. Because we just can’t get enough abbreviations, I refer to it as TGS. I’ve created a foundation through which to study it. I’m going to try to get it...
What’s the Difference?

What’s the Difference?

Is any tired rhetorical trope more trite and trivial than making a difference? “We’re making a difference.” “Let’s make a difference.” “One person can make a difference.” “Our company is making a difference.”...
After the Revolution

After the Revolution

More than 13 years ago, I wrote this piece for Tech Decisions magazine (now Property Casualty 360). I found it while searching the Web for something else entirely, was surprised to find it still out there, to find it still relevant, and to find its relevance still...