Let’s Put the “Ex” in Expert*

Let’s Put the “Ex” in Expert*

Someone once told me an expert is anyone paid to travel more than 50 miles to tell someone else what to do. Thanks to the blogosphere, the opinionsphere, and the ponitifisphere, the definition of expert has morphed a bit. An expert now is someone self-evidently...
The Ten Commandments of Leadership

The Ten Commandments of Leadership

I’ve been carrying these on a laminated card in my wallet for as long as I can remember. They need to be shared: People are illogical, unreasonable, and self-centered. Love them anyway. If you do good, people will accuse you of selfish, ulterior motives. Do good...
But We Had a Plan!

But We Had a Plan!

When my younger son, Quinn, played basketball at Salve Regina University, I noticed something: When things went badly during a game, the coach would call a time-out and summon the team to the sideline. As the players assembled, he’d pull an index card out of the...
Courage

Courage

Though I manage brands for a living, I’m not objective enough to position and manage my own brand. I’m too close to it. Every brand owner has the same myopic inability. But many of them resist objectivity. And when presented with the new, the push is on to...
Joe Willie, Santa, and Sisyphus

Joe Willie, Santa, and Sisyphus

Every year, in the eight weeks between Christmas and Valentine’s Day, a number of things can be counted on to take place. Each is a measure of our inexplicable humanity: First, the holiday season will vanish, leaving us to realize our spirits are none the kinder,...