by Mark O'Brien | Apr 20, 2016
A client told me she’d gone to Madison Square Garden to see David Gilmour on the last night of his recent North American tour. Hearing that gave me gifts of reminiscence both nostalgic and whimsical. Thinking about David Gilmour and Pink Floyd always reminds me...
by Mark O'Brien | Mar 21, 2016
When I took my first full-time job (in a major U.S. insurance and financial-services corporation), my boss said to me: “The quality of your work doesn’t make any difference. The only thing that matters is who you know.” It remains one of the most...
by Mark O'Brien | Mar 11, 2016
Attention brand managers: In case you haven’t yet gotten the memo, you now work for your social-media person. That’s right. According to the social-media person who authored this gem — “Branding isn’t dead, but it’s no longer in your...
by Mark O'Brien | Feb 26, 2016
In yet another manifestation of the universal truth that one man’s crisis is another man’s blessing, I humbly offer this: “McDonald’s all-day breakfast is causing a crisis in the fast-food world”. Crisis? Aside from the fact that Jack In...
by Mark O'Brien | Feb 23, 2016
A few years ago, I was boarding a flight from Hartford to Atlanta. The weather was cold. So, as soon as the announcement was made that, in the interest of preserving space in the overhead bins for luggage, no coats should be placed in them, most of the people on the...
