by Mark O'Brien | Jun 22, 2015
Shelley Lucas, a very astute professional acquaintance, published a sorely needed post the other day: “The Missing Link: What CMOs & CIOs Really Need To Be Doing Together”. As Howard Cosell might have said, it contained a veritable plethora of quotable...
by Mark O'Brien | Jun 19, 2015
Since I’m nothing if not eternally optimistic, I admit to being a tad perplexed by the fact that, as a species, we remain almost impregnably naive about all matters related to electronic communications. After all, it’s been at least 35 years since Al Gore...
by Mark O'Brien | Apr 20, 2015
Anybody who notices unpleasant facts in the have-a-nice-day world we live in is going to be designated a curmudgeon. (Paul Fussell, 1924-2012) I live in fear of becoming a curmudgeon. I think it’s because I prefer facts to fabrications. In that regard, I...
by Mark O'Brien | Mar 10, 2015
Two things have me thinking about interpretation. The first is the set of responses I continue to get to Martin the Marlin, about which I wrote here. The second is the experience we recently had selecting an image for an email marketing piece. Let’s start with...
by Mark O'Brien | Feb 19, 2015
About three or 47 times a week, I get email from a sender who identifies as Reverse Your Diabetes. The body of the email says: WARNING! You will be SHOCKED by this video, Mark! Viewer Discretion is Advised While I’ve never clicked through to view the video, I do...
by Mark O'Brien | Jan 6, 2015
I left my last corporate job 20 years ago. Even then, I was aware of a phenomenon that continues to become more prevalent: Kleptus vocabularus — the stealing of a lexicon germane to one context for the purpose of deliberately misleading in another context. More...
