by Mark O'Brien | Jul 20, 2015
On the day I searched Amazon for books on work/life balance, there were 1,702 results returned. I’ll bet if I’d conducted the same search the next day, there would have been more. That made me wonder: If all of the employees who read these books practice...
by Mark O'Brien | Apr 8, 2015
More than 13 years ago, I wrote this piece for Tech Decisions magazine (now Property Casualty 360). I found it while searching the Web for something else entirely, was surprised to find it still out there, to find it still relevant, and to find its relevance still...
by Mark O'Brien | Mar 11, 2015
A friend, who knows I’m a registered Glutton for Punishment, recently dredged up two articles from two years ago (hoard much?) and sent them to me with the spartan query: “Dude, did you ever see these?” Both bore relevance to the insurance industry....
by Mark O'Brien | Mar 2, 2015
As of this writing, there are 12 groups on LinkedIn dedicated to social media in insurance. Those groups have 41,837 members. Yet a client who sells software to insurance companies told me she wasn’t devoting resources to a Facebook page because it wasn’t worth...
by Mark O'Brien | Sep 8, 2014
On September 3, the National Insurance Crime Bureau (NICB) released a new report showing tailgate thefts increased 31 percent — 831 in 2012 to 1,090 in 2013 — based on claims data submitted by insurance companies between January 1, 2012, and December 31, 2013. The...