by Mark O'Brien | May 15, 2017
Several years ago, we were hired to design, write, and publish a commemorative book for the 75th anniversary of the New England Water Environment Association. We learned many fascinating things while conducting our research for that project. Among the more...
by Mark O'Brien | May 8, 2017
The most amazing thing about houses of cards isn’t how flimsy they are. It isn’t the delicate, precarious balance required to make them stand. It isn’t the skill with which they need to be assembled or the guile required to make it appear as if they...
by Mark O'Brien | May 1, 2017
I’m profoundly haunted by the fact that our undoing — the undoing of culture, of society, of civility — is attributable to one very obvious lack: unity. We know it. We’ve known it for a long time. If you don’t believe that, find the time to watch...
by Mark O'Brien | Apr 24, 2017
Following in the footsteps of media outlets everywhere, PropertyCasualty360.com has taken to publishing the patently obvious — packaging it as insight, foresight, clear sight, industry news … or something. Hence we have, “Insurance implications of legal...
by Mark O'Brien | Apr 17, 2017
Suffering from what appears to be business publishing’s rampant dearth of content, Fast Company picked up this article previously published by Monster: “Five Subtle Signs Your Boss Is Hoping You’ll Quit”. That little slice of brilliantly...
by Mark O'Brien | Apr 10, 2017
What the hell happened? I realize ya know showed up right about the same time as um, uh, ah, well, basically, ya see, and other rhetorical delay tactics came into popular usage. They’re delay tactics because they’re the utterances we use in the attempt to...