by Mark O'Brien | Apr 17, 2015
I know of only one person like Norm Crosby. That would be Norm Crosby, who’s also the only person I know who could make a career out of malaprops. The rest of us typically have to make careers out of avoiding them. In fact, Christina Desmarais recently wrote an...
by Mark O'Brien | Apr 16, 2015
Since missing boats seems to be the story of my life, I shouldn’t be surprised that yet another one apparently sailed without me. To be more specific, I’m having trouble understanding what the big deal is about Harvard Business Review. (“Oh, my Gawd,...
by Mark O'Brien | Apr 13, 2015
I’ve identified a new psychological phenomenon. I’ve called it The Gatsby Syndrome. Because we just can’t get enough abbreviations, I refer to it as TGS. I’ve created a foundation through which to study it. I’m going to try to get it...
by Mark O'Brien | Apr 9, 2015
Is any tired rhetorical trope more trite and trivial than making a difference? “We’re making a difference.” “Let’s make a difference.” “One person can make a difference.” “Our company is making a difference.”...
by Mark O'Brien | Apr 8, 2015
More than 13 years ago, I wrote this piece for Tech Decisions magazine (now Property Casualty 360). I found it while searching the Web for something else entirely, was surprised to find it still out there, to find it still relevant, and to find its relevance still...
